When we receive an ONLINE order with payment, your metal dog tags are generally made and shipped the next business day. Dog tags are shipped via Courierpost in New Zealand and TOLL Priority for Australia and will normally take 2 to 7 days for delivery.

We sell thousands of sets of dog tags every year and the majority of people just order dog tags with personal identification information such as: NAME, STREET ADDRESS, CITY, HOME OR MOBILE PHONE NUMBER, WORK PHONE NUMBER. We also get many requests for custom dog tags with personal verses, medical information, love messages, company sales promotions and team building, event entry ticketing, identification for girl and boy scout troops, and mementos and souvenirs for special events.

The first tag is suspended on the longer necklace chain which is approximately 24″ in length. The second tag is suspended on the shorter extension (4″ chain) so it hangs no further than 2 1/2″ under the first one. Silencers (a rubber cover for the dog tag) are used to prevent clanking of the metal dog tags.

Each dog tag will take up to 5 lines with up to 15 letters, characters or spaces per line.

Genuine military dog tags have the information embossed/stamped permanently into the tags. They generally have the text in the following order: IDENTIFICATION NUMBER LAST NAME / SURNAME FIRST NAME / MIDDLE INITIAL BLOOD TYPE RELIGION

All product prices displayed at the Checkout include GST as applicable in New Zealand. For international orders you are required to pay any applicable duties, customs and other charges when your products are delivered. In most cases no additional costs are incurred. In the event of charges being imposed, the customer is liable for these.

See our shipping calculator on the cart page. Currently countries outside of Australia and New Zealand are not calculated - please contact us for a shipping quote if you live in 'The Rest of World'.

We Ship to Australia, United States and the United Kingdom only. If you have a query about an item being shipped to you, send us a message from our contact page.

Generally items will arrive the next day if you order before 2pm weekdays (except Friday) and live in a main centre. Once items have been collected from us by the courier company, it is out of our hands and sometimes can take longer to reach you.


Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.


We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.